The Haven For Animals

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To The
Haven

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Trusted Commerce

Survey

1.

Was the person who took your telephone call courteous and helpful when you called to request our services?

Yes
No

2.

If not, what happened?

3.

Did the person who took your telephone call answer all your questions?

Yes
No

4.

How long did it take for a Haven volunteer or staff member to respond to your call?

0-2 Hours
2-4 Hours
4-6 Hours
more than 6 hours
overnight

5.

Were you satisfied with our response time?

Yes
No

6.

Was the responding volunteer or staff member courteous and helpful to you?

Yes
No

7.

Did the responding volunteer or staff member answer all of your questions?

Yes
No

8.

Did the responding volunteer or staff member provide you with information on:

Spay & Neuter?	Yes No Not Required
Rabies vaccination and licensing?	Yes No Not Required
Spaying and neutering your pet?	Yes No Not Required
Pet adoptions?	Yes No Not Required
Humane trapping of an animal?	Yes No Not Required
Rehoming a pet?	Yes No Not Required

9.

Was the responding volunteer or staff member able to resolve your problem?

Yes
No

10.

If not, did the volunteer or staff member explain why?

Yes
No

11.

Was your experience with The Haven pleasant and positive?

Yes
No

12.

If not, why?

13.

What new services would you like to see provided by The Haven?

14.

Do you own any pets?

Yes
No

15.

How many of each kind do you own?

Dogs
Cats
Others (specify)

16.

Are these pets vaccinated and licensed?

Yes
No

17.

If yes, do these pets wear their tags at all times?

Yes
No

18.

Would you like to represent The Haven in your neighborhood and contact us when there are animal problems in the neighborhood?

Yes
No

19.

What comments or suggestions would you like to offer to improve our services?

Name:

Address:

Phone:

Check our pets for adoption here

Adoption Application

Customer Survey

Volunteer Application

SpayAlabama.org

Alabama Humane Federation

Alabama Pet Registry

Alabama Animal Alliance

559 South Section Street | Fairhope, AL 36532 | 251.929.3980
thehaven4animals@yahoo.com